Contracts and Portfolio Services Officer

About this role

African Trade & Investment Development Insurance (ATIDI) is recruiting a Contracts and Portfolio Services Officer on a contract basis at its Nairobi, Kenya headquarters. Reporting to the Chief Underwriting Officer through the Principal Portfolio Services Officer, the post-holder coordinates ATIDI's post-contract activities throughout the life of executed policies and acts as the insurer's primary contact for clients once a policy is bound. The role involves drafting and reviewing policy documents with underwriters, legal staff, insureds and brokers to ensure compliance with internal guidelines and market standards. The officer negotiates policy wording changes alongside claims and legal personnel, processes contract amendments within Operations Manual time limits, and prepares post-contract documentation such as premium overdue letters, debit notes and covering letters.

They maintain a bring-up system for premium payments, renewal and expiry dates, follow up on conditions precedent including executed loan agreements, amortisation schedules and environmental action plans, and produce premium chasing reports with the accounting team. Further duties include quarterly renewal reports, no-objection letters to Ministries of Finance in member states, reinsurance premium invoice monitoring, and designing tools that strengthen portfolio monitoring efficiency. Candidates need a Master's degree or relevant professional certification in business administration, finance, economics or banking, plus a Bachelor's degree in a similar field and at least five years of relevant experience. Technical expertise in insurance and reinsurance, close attention to detail, proficiency in Excel, Word and PowerPoint, strong planning and organisational skills, and excellent interpersonal and communication abilities are required, together with fluency in written and spoken English.

CII, CPA or ACCA qualifications are an added advantage, and working knowledge of French is desirable but not mandatory. ATIDI is a pan-African multilateral insurer supporting trade and investment across its member states, and this position sits within its portfolio services function. Applications close on 13 November 2026 and should be submitted through ATIDI's official recruitment channel.