Protocol Officer

About this role

ATIDI, the African Trade and Investment Development Insurance organisation, is recruiting a Protocol Officer based in Nairobi, Kenya, at its head office in Kenya Re Towers. The position reports to the Principal Human Resources Officer and works closely with the Human Resources, Procurement and Administration, and Membership departments, as well as ATIDI's field and regional offices. The post-holder serves as the primary liaison for all matters concerning diplomatic immunities and privileges and the regularisation of residency for expatriate staff at head office and regional offices. Day to day, this involves processing travel visas and visa support letters for staff and corporate visitors, managing re-entry permits, diplomatic identity cards, COMESA passports and related government authorisations, and submitting staff modification details to host authorities.

The officer supports relocation, onboarding and offboarding for incoming staff, including guidance on accommodation and logistics, and liaises directly with government authorities on immigration status and diplomatic privileges. Other duties include facilitating importation, registration, transfer and disposal of official and personal vehicles, maintaining protocol calendars, preparing briefings and minutes, coordinating ATIDI delegations at protocol and immigration meetings, and maintaining accurate records. Candidates must hold a bachelor's degree in Diplomacy and Governance, International Relations, Public Administration, Political Science or a related field, plus at least five years of relevant experience in protocol management, immigration, work permits, visas or diplomatic services. Strong organisational and multitasking skills, excellent communication and interpersonal abilities, discretion and integrity in handling sensitive information, proficiency in MS Office, and the ability to work independently within multicultural teams are all required.

Proficiency in at least two international languages is expected, and fluency in English and French is an advantage. This is a full-time position based in Nairobi, Kenya. ATIDI is a pan-African institution providing trade and investment insurance and risk solutions to member states. Applications close on 13 November 2026.